Thursday, September 29, 2016

My Tonsillectomy Experience

It’s my Day 10 of recovery after my tonsillectomy at The Medical City last week, Monday 3PM. I’m feeling better now. I can’t believe that I haven’t used my PC that much the past few days since all I wanted to do was sleep.

What Is a Tonsillectomy?

A tonsillectomy is a surgical procedure to remove the tonsils. Tonsils are two small glands located in the back of your throat. Tonsils house white blood cells to help you fight infection, but sometimes the tonsils themselves become infected.

Tonsillitis is an infection of the tonsils that can make your tonsils swell and give you a sore throat. Frequent episodes of tonsillitis might be a reason you need to have a tonsillectomy. Other symptoms of tonsillitis include fever, trouble swallowing, and swollen glands around your neck. Your doctor may notice that your throat is red and your tonsils are covered in a whitish or yellow coating. Sometimes, the swelling can go away on its own. In other cases, antibiotics or a tonsillectomy might be necessary.

(Source: http://www.healthline.com/health/tonsillectomy#Overview1)

selfie

That surgical gown.

I usually have tonsillitis more than 4 times in a year. Tonsillitis and sore eyes are the only two reasons why I use my sick leaves. There are a lot of Ear, Nose and Throat (ENT) doctors who saw my tonsil advised me to have tonsillectomy. They often commented that my tonsils are a bit large. I just don’t have the guts before to undergo surgery. This recent tonsillectomy is my first time to ever been on a hospital bed.

A month ago, I had tonsillitis and I had enough with doctors telling me to undergo tonsillectomy. Since tonsillectomy is covered by my HMO card, I decided to have the surgery as soon as my tonsillitis is gone. It could have been a simple procedure if I did it 3-4 years ago before I was diagnose with type 2 diabetes. So my ENT doctor had me gone through a lot of laboratory tests – urinalysis, complete blood count (CBC), electrocardiogram (ECG), even chest X-ray.

first time

First time kong ma-swero!

The results of these tests revealed another of my health issue – I have hypertension. Although I’m not smoking and rarely go on drinking sessions, I wasn’t surprise at the news. My father suffered a series of strokes starting in 2009. I also have an aunt from my father side who passed away due to a heart ailment. So aside from my maintenance medicines for my diabetes, I also have to take meds for my hypertension.

After a month of doing all these tests and diagnostics, and after obtaining clearance from my endocrinologist and cardiologist, I finally had my tonsillectomy at The Medical City last September 19, 2016 3PM. I was admitted to the hospital 24 hours before that and I had to do fasting 8 hours before the surgery (no food or water intake).

The surgery itself wasn’t bad, since I was under a general anesthesia. The last thing I remember before the surgery is the gas-mask-like thing and I was like inhaling something before finally sleeping. I woke up around 7PM the same day. The nurse advised me that it only took 30 minutes for the surgery. So I slept around 3.5 hours in the recovery room. Good thing I never experience nausea or vomiting after the surgery.

hospital bed

My room at The Medical City. It’s on the Maxicare Section of the 12th floor.

I went out of the hospital the next day so I only spent 2 full days at The Medical City on a private room at P2,700/day. The statement of account reveals a final amount of P78,783.05. Of that amount, P9,600 is listed as PhilHealth, so the rest is charged to my HMO, which is Maxicare. I only paid P487.50 in cash for the miscellaneous fee which is not covered by PhilHealth or Maxicare.

Good thing is that my work is not that stressful physically so I was able to get back to work the next day after discharged from the hospital. So 3 days of work after surgery, then Saturday-Sunday rest day and so far 4 days of work after that. I could have used 2 weeks of rest days after the surgery but I used up all my SLs this year.

This website helped me a lot during the recovery process: http://tonsillectomyrecovery.com/

My ENT doctors failed to give me a head’s up regarding the bleeding once the scabs started to fall off and it’s the worst part of the recovery. I’ll probably have part 2 for this post but for now, let me take another nap.

Shout out to my brother and sister-in-law for staying with me at the hospital.

last meal before surgery

Last meal before surgery. I really loved the food at The Medical City.

Technorati Tags: ,

Saturday, September 17, 2016

Complaint Against MegaClinic

This is a simple complaint that MegaClinic Megamall failed to address. So, how else can you trust MegaClinic to handle larger and more serious complaints if they can’t even handle a simple complaint like this one?

MegaClinic Logo

Photo taken from http://www.fcarehmo.com.ph/newface/pContentDetailsV2.php?id=65

Here’s the email I sent them a few weeks ago, which remained un-answered:

Hi,

This is to complain your nurse at the Heart Center for giving wrong information/schedule.

Last Wednesday September 7, 2016 I was at queue at Dr Supe’s office. It was 5pm when I got my number but seeing that there are still a lot of patients ahead of me, I decided to come back on her next schedule. I asked one of the nurses at the Heart Center for her next schedule. She gave me a small paper containing the list of all cardiologist and their schedule.

I even ask the nurse to write it down at the back of Dr Franco’s recommendation (my ENT doctor). Next schedule is supposed to be today September 9, 2016 Friday. Earlier, I was surprised to learn that Dr Supe is on leave today. I asked the front desk nurse to talk to someone who I can file a complaint. I talked to Ghifina Rodriguez.

Ms Rodriguez asked me if I called today prior to going to MegaClinic. I told her, that’s not the point. The point is, the nurse at the Heart Center could have told me last Wednesday that Dr Supe is on vacation leave today. Ms Rodriguez asked the front desk nurse on when Dr Supe advised about her vacation leave and I learned that as early as August 2016, Dr Supe already filed for her leave.

So, the nurses at the Heart Center should have been aware of Dr Supe’s vacation leave today and should have advised me last Wednesday to skip today’s schedule and come back tomorrow Saturday instead. I wasted money, time and effort in going to MegaClinic today only to find out that Dr Supe is on leave, which could have been prevented if your nurses at the Heart Center is diligent in giving the schedule of your cardiologist.

I’m hoping that you’ll reprimand your nurses at the Heart Center regarding this.

Thank you.

Elmer Domingo

I got a text message from Dr Siapno of MegaClinic Megamall:

“Hi Elmer. This is Dr. Siapno of MegaClinic. I just read your message. Sorry for the late reply as I am on leave with no internet the past 2 days. Rest assured that will handle your issue when I get back on Tuesday. Thanks for your feedback. Appreciate it.” (Sept 10, 2016 4:41 PM)

Me: I just want to let u know n nadelay ung surgery ko ng 1 week dahil lng s kpabayaan ng nurse nyo. Elmer domingo

“Noted sir” (Sept 11, 2016 9:27 AM)

“Balik ng ako bukas I have my clinic tomorrow” (Sept 11, 2016 9:39 AM)

Me: Kakatxt nyo lng po n balik nyo Tuesday. Ano b tlaga?

“My admin work resumes on Tuesday” (Sept 11, 2016 9:40 AM)

Me: Tues p po pala admin work nyo eh bakit nagtetxt n po kau skin ngaun Sunday?

Eto p mtindi. Wella ruidera assured me n balik nyo is Monday. Tpos tues p pla. Di b kau nagu-usap s mga sched nyo?

“With all due respect sir, that is an internal communication” (Sept 11, 2016 9:41 AM)

Me: With all due respect din po, kung ikaw b naman madelay surgery ng 1 wk dip o kya kau mainis?

“Monday is a holiday and I go to work tomorrow as a doctor not as an admin.” (Sept 11, 2016 9:41 AM)

Me: Eh dip o sana sinabi po yan ng maayos ng nurse manager nyo n tues p admin work nyo kc holiday ng monday

“Can I meet you tomorrow?” (Sept 11, 2016 9:43 AM)

Me: I don’t want to waste more time on this. Just send me da details of ur investigation and I want to know da name of da nurse who wrote down dr supe’s sched. I need assurance dat u will reprimand her if proven guilty by ur investigation. Then I will blog da bad exp I had w/ ur center. www.elmerdomingo.com

“The medical director will also have clinic tomorrow. We can meet you. He is not available on Tuesday.” (Sept 11, 2016 9:44 AM)

“Have to forward you letter to the medical director and to Dra supe” (Sept 11, 2016 9:46 AM)

“Noted on this. Will inform Dra Supe being the head of heart care section and the medical director. “ (Sept 11, 2016 9:54 AM)

* * *

As of today Sunday September 18, 2016 I haven’t received a reply via email from MegaClinic. Again, this is just a simple complain that they failed to respond to. How much more if it’s serious?

Also, I got curious and check Twitter on some complaints about MegaClinic. I found these:

MegaClinic Twitter

MegaClinic Twitter 2

MegaClinic Twitter 3

Sunday, September 11, 2016

1st Manila History Con 2016 in Pictures (Part 3 of 3)

Here’s the 3rd and last set of pictures from the recent History Con 2016. These are mostly sponsors and exhibitors at the 1st Manila History Con 2016.

IMG_1644

Sarao. The iconic brand of Philippine Jeepney.

IMG_1645

Alfred Motorworks. Car restoration.

IMG_1647IMG_1648IMG_1650IMG_1651IMG_1652

Vintage scooters.

IMG_1653IMG_1654

Laguna Choppers. Custom bikes and classics restoration.

IMG_1655IMG_1656

The Embassy of Australia in Manila also had a booth at History Con 2016.

IMG_1658

Manuel L Quezon Memorial in Israel. The Embassy of Israel also had a booth at History Con 2016.

IMG_1659

“Mindoro The Stepping Stone” by Rodolfo Meim Acebes.

IMG_1660

IMG_1661

St Moritz Private Estate in McKinley West, Bonifacio Global City.

IMG_1662

Shell has a very interactive booth.

IMG_1663IMG_1664

Globe Broadband

IMG_1665IMG_1666

Pony Philippines 

IMG_1667IMG_1668

Vintage watches by TImex Philippines

IMG_1669IMG_1671IMG_1672

More Pony shoes. I would love to buy one of these.

IMG_1673IMG_1674

Nivea Men products

IMG_1675

Ledlenser Philippines

IMG_1677IMG_1678

Leatherman Philippines. I want one of these all-purpose knife.

IMG_1679

Bushnell. I remember a Ragnarok friend with a character name of Bushnell.

IMG_1681

ToppCock

IMG_1682IMG_1683

Black Mamba Energy Drink. Is this deadlier than Cobra?

IMG_1684

A miniature Petron station inside the World Trade Center Manila.

IMG_1685IMG_1687IMG_1688

Juke and Navara. Newest models from Nissan Philippines.

IMG_1689

UCPB Loan Easy

IMG_1690IMG_1691

From Segway Philippines 

IMG_1692

Gorgeous motorbike!

IMG_1693IMG_1695IMG_1697IMG_1699

From Segway Philippines. I first saw this on The Amazing Race. 

IMG_1700

Manila Makes History. August 25-28, 2016. I hope there will be a 2nd Manila History Con 2017 event.